Our support program revolves around our online eSupport Center, which is a web portal accessible from within the software that contains a variety of support resources. Two levels of support are available: one, free access to the eSupport Center, and two, additional services via a support subscription.

Free access to the online eSupport Center
All customers are given access to our online eSupport Center free of charge, which contains a variety of self-help tools, a series of web-based taped training sessions, as well as a knowledge base, white papers, downloads, and other resources.

Support Subscription

• Complete access to our online support center and self-help resources
• 24-hour access to our training video library
• Submit and track your support incidents for your entire company in a password protected area
• Web-based group classes free with subscription
• Special access to our user group discussion board moderated by our support staff.