Technical
SupportOur
support staff is uniquely qualified to answer questions on
all of our products and shops in general. They are familiar
with all the terminology of a job shop and have practical
experience to back it up. No other job shop software company
can beat that!
All systems that are delivered come with a free 12-month
support agreement. This support program enables you to call
our technical professionals in the event that you experience
a problem. When calling, we ensure that you will speak to a
live person who can promptly and courteously handle your
inquiry. We realize that you have a business to manage and
want to make sure any problems you experience are promptly
resolved.
You are entitled to the following during this 12-month
period:
- Unlimited toll-free
calls to our support team
- Unlimited upgrades
to your software
Thereafter, you may choose
a variety of support packages that best suit your needs and
your budget. Support is available on an annual contract
basis only.
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